SACHUN · SUPPLY EXPERIENCE
One supply contact for a restaurant chain: what needs to be agreed?
The product list, prices, delivery locations and documents must be agreed together.
One standard catalogue
Each item needs a consistent name, brand, pack size and unit. Separate shared items from restaurant-specific requirements. Buyers must identify who may approve substitutions if the original item is unavailable.
A pricing policy with clear scope
SACHUN discusses an agreed uniform price for the same item and pack size across a chain. Delivery locations, tax, delivery costs and price validity must be confirmed with the quotation; this does not mean all products have the same price.
Order intake and delivery arrangements
Determine whether orders are centralised or placed by individual branches, whether delivery goes to restaurants or a central warehouse, receiving hours and contacts for exceptions. Urgent orders require separate availability confirmation.
Reconcile using the correct units
Agree on invoice details, signatories, delivery-note consolidation and reconciliation periods. For new branches, update delivery locations before applying the existing list and policy.
Practical service experience
SACHUN serves Cửu Vân Long locations in the North and South. Haidilao service includes northern restaurants and the Bắc Ninh central warehouse, with southern deliveries to the Long An central warehouse. Service models follow each customer's purchasing organisation.
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Send item names, pack sizes, estimated quantities and delivery locations.